Wednesday, March 25, 2009

NAAIO Has Second Meeting with MasterCard

On February 24, 2009, representatives of NAAIO met with MasterCard for a second time at MC’s headquarters in Purchase, NY.  NAAIO representatives included Steve Burns (E-Cash; NAAIO Board member and NAAIO President), Ray Varcho (WRG Services Inc; NAAIO Board member), and Darryl Ware (WWS ATM; NAAIO Board member).   The meeting was coordinated and attended by Kendall Harsch of MetaBank, a leading ISO sponsoring financial institution.
 
      NAAIO, on behalf of its membership, welcomed the invitation to sit down with top decision makers who hold responsibility for ATM program management.  As a continuation of the introductory meeting held in November of 2008, significant effort was devoted to a discussion of the typical ISO ATM business model, as compared and contrasted with the financial institution ATM model.  The discussion included the current state of the ATM ISO industry and the challenges related to surcharge, interchange, equipment pricing, service, and ancillary products and services such as co-branding.  NAAIO and MC are exploring ways to foster ATM transactional growth.
 
      Other topics of discussion included educational and public relations efforts, as well as frivolous chargeback activity, non-compliant operators, and non-compliant ATMs.
 
      A third meeting with MC is being planned. In preparation for that meeting NAAIO welcomes comments and suggestions from all its members, whether ISOs, Operators or Vendors.  NAAIO encourages each of its members to get involved.  Let your voice be heard.
Posted by NAAIO at 21:50:57
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